Terms and Conditions
Acceptance of Terms
By accessing and using Mr Jones Casino Online (the "Platform"), you agree to be bound by these Terms and Conditions. If you do not accept these terms in their entirety, you must not use the Platform. Your continued use of our services constitutes acceptance of all terms, policies, and updates.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Your use of the Platform following any modification constitutes your acceptance of the updated terms. It is your responsibility to review this page regularly.
Eligibility and Age Requirement
You must be at least 18 years of age to create an account and use Mr Jones Casino Online. By registering, you confirm that you are a legal adult in your jurisdiction and eligible to participate in online gaming. We perform age verification during account creation. Accounts created by minors will be closed immediately upon detection, and any funds may be forfeited.
You must comply with all applicable laws and regulations in your jurisdiction. If online gambling is illegal where you reside, you must not use this Platform. We are not responsible for your compliance with local laws — that is solely your responsibility.
Account Registration and Security
When you create an account, you must provide accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your account credentials, including your password and PIN. Do not share your login details with anyone. You are solely responsible for all activity that occurs under your account.
If you suspect unauthorised access to your account, contact our support team immediately. We will investigate and take appropriate action. However, you remain liable for activity on your account unless we determine fraud has occurred.
You agree not to create multiple accounts to circumvent limits, bonuses, or restrictions. Doing so may result in account closure and forfeiture of funds.
Acceptable Use and Prohibited Behaviour
You agree to use the Platform only for legitimate, lawful purposes. Prohibited activities include but are not limited to:
- Engaging in fraud, money laundering, or other illegal activity
- Attempting to access restricted areas or manipulate game outcomes
- Using automated bots, scripts, or tools to interact with the Platform
- Exploiting bugs, glitches, or security vulnerabilities
- Harassing, abusing, or threatening other users or staff
- Sharing accounts or allowing unauthorised use
- Colluding with other players to gain unfair advantage
- Making false claims, chargebacks, or disputing valid transactions
Violation of these terms may result in immediate account suspension or closure, forfeiture of funds, and potential legal action.
Use of Game Features and Gameplay
All games are provided as-is for entertainment purposes only. Outcomes are determined by certified random number generation and cannot be predicted or controlled. You acknowledge that you may lose money when playing. By wagering, you accept the risk of loss.
We do not guarantee wins, returns, or particular outcomes. Past results do not indicate future performance. Variance and luck are inherent to gaming.
You are responsible for understanding game rules, odds, and payout structures before playing. Game terms are available in each game's information section. If you do not understand a game, do not play it.
Deposit, Withdrawal, and Payment Terms
Deposits made to your account are your funds and your responsibility. We do not control exchange rates or transaction fees imposed by your payment provider. Once a deposit is processed and credited to your account, it is non-refundable except where required by law.
Withdrawals are processed in accordance with our payment policy. Processing times vary depending on the payment method. We reserve the right to verify your identity and payment method before processing withdrawals.
You agree not to use stolen payment methods, credit cards, or funds obtained illegally. Any suspicious transaction will be investigated and may be reversed.
Responsibility for Loss and Limitation of Liability
Mr Jones Casino Online is provided on an "as-is" basis. We are not liable for:
- Loss of funds due to gambling decisions
- Interruptions in service, downtime, or technical errors
- Damage to your device or data
- Indirect, incidental, or consequential losses
- Third-party actions, including hacking or data breaches
Our total liability to you for any claim is limited to the amount of your account balance at the time the claim arose, or the amount of your most recent deposit, whichever is lower.
To the extent permitted by law, we disclaim all warranties, express or implied, regarding the Platform and services.
Self-Exclusion and Account Closure
You may request temporary or permanent self-exclusion from your account at any time. Self-exclusion prevents you from logging in or accessing gaming services. During self-exclusion, your account will be restricted and no withdrawals will be processed.
Temporary self-exclusion typically lasts from one week to one year. Permanent self-exclusion is indefinite and may require legal intervention to reverse.
To request self-exclusion or account closure, contact our support team in writing.
Intellectual Property
All content on the Platform — including game designs, graphics, text, logos, and software — is owned by Mr Jones Casino Online or our licensors. You may not copy, reproduce, distribute, or modify this content without permission. Unauthorised use may result in legal action.
Changes and Discontinuation
We reserve the right to modify, suspend, or discontinue any aspect of the Platform, including games, features, or services, at any time. We will attempt to provide notice of significant changes but are not obligated to do so.
If we discontinue the Platform, we will make reasonable efforts to return player funds or provide advance notice.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the jurisdiction specified in our regulatory information (see footer). You agree to submit to the exclusive jurisdiction of courts in that location for any disputes. Some jurisdictions do not permit certain liability limitations, so some of these restrictions may not apply to you.
Dispute Resolution
If you have a dispute with Mr Jones Casino Online, please contact our support team first. We will attempt to resolve the matter informally. If informal resolution fails, disputes may be escalated to the relevant regulatory authority or arbitration as outlined in our regulatory documentation.
General
These terms constitute the entire agreement between you and Mr Jones Casino Online regarding the Platform. If any provision is found invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right.
By using this Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.